Check out our new knowledge base which is accessible 24/7

Follow the steps below to Get Started!

If you have a question about the dialogEDU platform, you can find answers in our extensive knowledge base. You can access this knowledge base 24/7 and if you do not find an answer to your question, you will be invited to submit a help ticket.

  • Discover solutions
  • Learn something new
  • Submit a ticket

The Knowledge Base can be accessed on the back-end of your institution’s site, by clicking on the gray question mark icon, shown below.

Watch the video below to learn how to do following:

  • Access the Knowledge Base
  • Navigate through articles
  • Search through articles
  • Submit a ticket

After you submit a ticket, you will receive an email from dialogEDU confirming that your ticket has been received.

You will receive direct response from an expert in your email.

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